Privacy Policy
Last updated: December 8, 2025
Introduction
TLEDU Ghana ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enroll in our courses.
Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email address, phone number)
- Course enrollment and payment information
- Academic records and progress
- Communication preferences
How We Use Your Information
We use the information we collect to:
- Process course enrollments and payments
- Provide educational services and support
- Send course updates and important notifications
- Improve our services and website
- Comply with legal obligations
Third-Party Integrations
Our platform integrates with the following third-party services:
- Zoom Video Communications: We use Zoom Meeting SDK to deliver live, interactive class sessions. When you join a Zoom meeting through our platform, Zoom may collect your display name, email, and meeting participation data. Meeting IDs, passcodes, and join URLs are stored in our database to enable class access. Zoom's privacy policy applies to data collected by Zoom.
- Paystack: We use Paystack for secure payment processing. Payment information is handled directly by Paystack and is not stored on our servers.
- Hubtel: We use Hubtel for SMS notifications. Your phone number may be shared with Hubtel to send course-related notifications.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations (Zoom, Paystack, Hubtel)
- Payment processors for secure transactions
- Legal authorities when required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- All data is transmitted over HTTPS using TLS 1.2 or higher encryption
- Database storage is encrypted at rest using AES-256 encryption
- API credentials and secrets are stored as encrypted environment variables
- Webhook communications are verified using HMAC SHA-256 signatures
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Meeting data and attendance records are retained for the duration of your enrollment plus an additional period for academic record-keeping. You may request deletion of your data by contacting us.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
Contact Us
If you have questions about this Privacy Policy, please contact us: